Intercultural Educational and Family Guidance Office

Our team members are of different ethnic origin and have different qualifications in the psychosocial and psychotherapeutic fields (psychologists, psychotherapists, educationalists and social workers). We pay special attention to the intercultural aspects of our guidance services. Our German and foreign team members have learned what being foreign is like and show professional and personal competencies in the guidance service they provide.

About us:

Our office is publicly recognized and funded by the city of Frankfurt am Main.
Everything that you share with us is bound to professional discretion.
We appreciate your coming to us voluntarily. It is important for us to clarify the fields in which you want to receive help and support.
We aim at a binding cooperation with you.
Our service to you: we provide guidance in many different languages. For English contact: Telephone 069 30038999 11 or 069 30038999 14, e-mail erziehungsberatung@ifz-ev.de

We provide information and guidance in different parts of life:

  • education and family, partnership
  • school and vocational training
  • separation and divorce
  • developmental abnormalities
  • emotional stress, behavioural and social abnormalities
  • discrimination
  • physical and sexual abuse
  • loss and mourning
  • identity and self-esteem problems
  • psychological diagnosis
  • educational and social issues
  • referrals to other professional services
  • prevention
  • groups for children whose parents are separated or divorced
  • events, lectures and seminars on intercultural competence

Our target group consists of children, youth, parents and couples that need support in educational and family matters. We try our very best to give you an appointment within a maximum of two weeks from your first call.

Here is how you can reach us:

call our reception on 069 30038999 0
 write us an e-mail at: erziehungsberatung(at)ifz-ev.de
 come to our consultation hour (most often in German) without an appointment between 5pm-7pm every Thursday
if you would like to receive support online, contact the Federal Dachorganization for Educational Advisory Services at: www.bke-jugendberatung.de or www.bke-elternberatung.de